Privacy Policy

Welcome to Bridge Bike Hire’s privacy statement. As the providers of bike hire on the Camel Trail, we collect, process and store personal data and aim to use this privacy statement to communicate how, what and why we do what we do with your personal data.

Name: Bridge Bike Hire

Address: The Camel Trail, Eddystone Road, Wadebridge, Cornwall PL27 7AL

Phone Number: 01208 813050

E-mail: info@bridgebikehire.co.uk

Website: www.bridgebikehire.co.uk

Incorporated by Companies House, registration number: 15170967

The type of personal information we collect

We currently collect and process the following information:

  • Contact information

  • Financial information for payment and deposit

  • Website user statistics

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Hire of Bikes

  • Purchase of Bikes

  • Marketing and promotions

You will provide this to us by:

  • Using the online booking system

  • By writing in store

  • Communicating via social media

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Our website may capture information on your IP address and through Cookies

What we use the data for

We use the information that you have given us in order to:

  • Fulfil our contract with you

  • Provide products and services as directed

  • Market and promote our products and services

Sharing your information

We do not share personal information with third party organisations.

Where the individual has provided us with consent, we will share this information with:

  • Marketing, automation, and email platforms

  • Payment and deposit processing

Marketing preferences

Individuals can select their marketing preferences setting a permission status for Governance Geek to directly share information about its products and services.

All individuals regardless of their marketing preferences selection will receive information from Bridge Bike Hire relating to the hire or purchase of bikes and accessories

Our lawful bases of processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting info@bridgebikehire.co.uk

  • We have a contractual obligation.

How we store your personal information

Deposit payment details are stored securely on Stripe.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@governancegeek.online if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@bridgebikehire.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://ico.org.uk/make-a-complaint/